Privacy policy

Privacy Policy

Last Updated: September 29, 2026

This Privacy Policy explains how Ninthclan ("we," "us," or "our") collects, uses, shares, and protects your personal information when you visit www.ninthclan.com (the "Site"), create an account, place an order, contact us, or otherwise interact with our services.

This Privacy Policy describes how we handle personal information in connection with our Site and services.

1. Who We Are

Ninthclan is an independently operated online retail store offering women's clothing and fashion products.

Website
https://www.ninthclan.com/

Email
hello@ninthclan.com

Phone
+1 279-205-9036

Business Address
2 BARGEMON, NEWPORT COAST, CA 92657, United States

2. Information We Collect

We collect information that you provide directly to us, information collected automatically when you use our Site, and information received from trusted service providers that help us operate our business.

Information You Provide

When you place an order, create an account, subscribe to communications, contact customer support, or otherwise interact with our Site, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Order details and purchase history
  • Payment confirmation information
  • Customer service communications
  • Return and refund requests

Payment card information is securely processed by trusted payment providers. Ninthclan does not store or have access to your complete credit card or debit card information.

Automatically Collected Information

When you visit our Site, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Language preferences
  • Time zone
  • Referring website
  • Pages visited
  • Products viewed
  • Website activity
  • Cookie and similar technology data

This information helps us improve website performance, understand how visitors use our Site, prevent fraud, and improve the overall shopping experience.

3. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders.
  • Verify payments and reduce fraudulent transactions.
  • Provide customer support.
  • Send order confirmations, shipping updates, and service-related communications.
  • Improve our website, products, and customer experience.
  • Measure website performance and marketing effectiveness.
  • Send promotional communications where permitted by law. You may opt out at any time.
  • Comply with legal, accounting, tax, and regulatory obligations.

4. Service Providers

To operate our business, we may share limited personal information with trusted service providers that perform services on our behalf, including:

  • Payment processors
  • Shipping and delivery providers
  • Customer support platforms
  • Fraud prevention services
  • Website hosting providers
  • Analytics providers
  • Marketing and advertising partners

These providers receive only the information reasonably necessary to perform their services for us and are expected to protect your information appropriately.

5. Analytics and Advertising

We may use analytics and advertising technologies to understand website performance, improve our products and services, and measure the effectiveness of our marketing activities.

Depending on the services enabled on our Site, these technologies may collect:

  • Device information
  • Browser information
  • Website activity
  • Referring source
  • Advertising interactions
  • Conversion events
  • Cookie identifiers

Depending on the services used on our Site, we may disclose or share certain information with analytics, advertising, or marketing providers for business and advertising-related purposes, as permitted by applicable law.

Where required by applicable law, you may have the right to opt out of certain forms of targeted or cross-context behavioral advertising.

6. Cookies and Similar Technologies

We use cookies, pixels, web beacons, tags, and similar technologies to operate and improve our Site.

These technologies may be used for:

  • Essential website functionality
  • Shopping cart and checkout
  • Security and fraud prevention
  • Website analytics
  • Performance measurement
  • Remembering user preferences
  • Advertising and remarketing

You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our Site.

7. Sharing Your Information

We do not sell your personal information for monetary consideration.

We may share or disclose personal information with:

  • Payment providers
  • Shipping partners
  • Fraud prevention providers
  • Analytics providers
  • Marketing and advertising partners
  • Professional advisors
  • Government authorities or regulatory agencies when required by applicable law

We limit information shared with service providers and other third parties to information reasonably necessary for the applicable business, operational, legal, or service-related purpose.

8. Your Privacy Rights

Depending on your location, applicable privacy laws may provide you with certain rights regarding your personal information.

These rights may include:

  • The right to access or obtain information about personal information we maintain about you.
  • The right to correct inaccurate personal information.
  • The right to request deletion of personal information, subject to applicable exceptions.
  • The right to restrict certain processing activities where provided by applicable law.
  • The right to opt out of certain targeted advertising, sharing, or marketing activities where applicable.

California residents may have additional rights under applicable California privacy laws, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

Depending on applicable law and subject to applicable exceptions and verification requirements, California residents may have rights to know or access, correct, delete, and opt out of certain sales, sharing, or targeted advertising activities.

To exercise applicable privacy rights, please contact us at hello@ninthclan.com.

9. Your Privacy Choices

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our communications.

Where required by applicable law and supported by our Site or privacy tools, we may recognize browser-based privacy preference signals, including Global Privacy Control (GPC).

10. Data Retention and Security

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, complete transactions, comply with legal obligations, resolve disputes, prevent fraud, and maintain appropriate business records.

We use reasonable administrative, technical, and organizational safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While no method of electronic transmission or storage can be guaranteed to be completely secure, we maintain appropriate safeguards designed to protect the information entrusted to us.

11. International Visitors and Children's Privacy

Our Site is intended primarily for customers located in the United States and other locations where our services are available.

If you access our Site from another country, your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate.

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, or legal requirements.

Any updates will be posted on this page together with a revised Last Updated date.

13. Contact Information

If you have any questions regarding this Privacy Policy, your personal information, or your privacy rights, please contact us.

Store Name
Ninthclan

Website
https://www.ninthclan.com/

Email
hello@ninthclan.com

Phone
+1 279-205-9036

Business Address
2 BARGEMON, NEWPORT COAST, CA 92657, United States

Customer Support Hours
Monday – Saturday: 9:00 AM – 6:00 PM CT
Sunday: Closed

We aim to respond to privacy-related inquiries within 24–48 business hours.